dc.contributor.author | Pedersen, Monica Stolt | |
dc.contributor.author | Landheim, Anne | |
dc.contributor.author | Møller, Merete | |
dc.contributor.author | Lien, Lars | |
dc.coverage.spatial | Norway | nb_NO |
dc.date.accessioned | 2020-01-08T08:52:54Z | |
dc.date.available | 2020-01-08T08:52:54Z | |
dc.date.created | 2018-12-03T12:10:34Z | |
dc.date.issued | 2018 | |
dc.identifier.citation | International Journal of Health Care Quality Assurance. 2018, 31 (7), 822-833. | nb_NO |
dc.identifier.issn | 0952-6862 | |
dc.identifier.uri | http://hdl.handle.net/11250/2635228 | |
dc.description.abstract | Purpose Audit and feedback (A&F) often underlie implementation projects, described as a circular process; i.e. an A&F cycle. They are widely used, but effect varies with no apparent explanation. We need to understand how A&F work in real-life situations. The purpose of this paper, therefore, is to describe and explore mental healthcare full A&F cycle experiences. Design/methodology/approach This is a naturalistic qualitative study that uses four focus groups and qualitative content analysis. Findings Staff accepted the initial A&F stages, perceiving it to enhance awareness and reassure them about good practice. They were willing to participate in the full cycle and implement changes, but experienced poor follow-up and prioritization, not giving them a chance to own to the process. An important finding is the need for an A&F cycle facilitator. Practical implications Research teams cannot be expected to be involved in implementing clinical care. Guidelines will keep being produced to improve service quality and will be expected to be practiced. This study gives insights into planning and tailoring A&F cycles. Originality/value Tools to ease implementation are not enough, and the key seems to lie with facilitating a process using A&F. This study underscores leadership, designated responsibility and facilitation throughout a full audit cycle. | nb_NO |
dc.language.iso | eng | nb_NO |
dc.publisher | Emerald Insight | nb_NO |
dc.relation.uri | https://www.emeraldinsight.com/doi/pdfplus/10.1108/IJHCQA-08-2017-0142 | |
dc.rights | Navngivelse 4.0 Internasjonal | * |
dc.rights.uri | http://creativecommons.org/licenses/by/4.0/deed.no | * |
dc.subject | Audit; Clinical guidelines; Evidence-based practice; Quality improvement; Self-assessment | nb_NO |
dc.title | Audit and feedback in mental healthcare: staff experiences | nb_NO |
dc.type | Journal article | nb_NO |
dc.type | Peer reviewed | nb_NO |
dc.description.version | publishedVersion | nb_NO |
dc.rights.holder | © Monica Stolt Pedersen, Anne Landheim, Merete Møller and Lars Lien. This article is published under the Creative Commons Attribution (CC BY 4.0) licence. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode | nb_NO |
dc.source.pagenumber | 822-833 | nb_NO |
dc.source.volume | 31 | nb_NO |
dc.source.journal | International Journal of Health Care Quality Assurance | nb_NO |
dc.source.issue | 7 | nb_NO |
dc.identifier.doi | 10.1108/IJHCQA-08-2017-0142 | |
dc.identifier.cristin | 1638375 | |
cristin.unitcode | 1991,1,2,0 | |
cristin.unitcode | 1991,9,0,0 | |
cristin.unitname | Avd Forskning | |
cristin.unitname | Div Psykisk helsevern | |
cristin.ispublished | true | |
cristin.fulltext | original | |
cristin.qualitycode | 1 | |